With our Team of experienced personnel’s you can be rest assured that your IT side of the businnes is well taken care of by professionals, In our support services we offer ONSITE and OFFSITE:
- Installation & configuration of a company’s computer hardware operating systems and applications.
- Maintenance and monitoring of computer networks and systems.
- Identify alternatives to replace defective, damaged, or obsolete parts and products
- Logging the queries of customers and employees.
- Analysis of call logs in order to discover any underlying issues or trends.
- Diagnosing and solving hardware or software faults.
- Testing and evaluating new technology.
- Performing electrical safety checks on the company’s computer equipment.
- Responding to call-outs in a timely fashion.
- Following instructions, either written or in diagram form, in order to set up a system or fix a fault.
We also provide after-sales support for software or equipment suppliers or businesses that specialise in providing customers with support and maintenance. Get in touch with.